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Qualified Counsellors




Please find below the invoice template for you to complete each month and submit via email to

 Please click here to download: INVOICE TEMPLATE

We will send a report to you each month with the sessions recorded on our system for the previous month on the dates below in red.


Friday 29th March (1)

Tuesday 30th April (2)

Friday 31st May (3)

Friday 28th June (4)

Wednesday 31st July (5)

Friday 30th August (6)

Monday 30th September (7)

Please reconcile this with your records and advise us of any issues. If the report is correct please simply send an invoice for the total amount. These invoices will be paid as below. For clarity invoices up to Friday 29th March are payment run (1) and will be paid on Tuesday 30th April (1) as below.

Payment dates

 Tuesday 30th April 2024 (1)

Friday 31st May 2024 (2)

Friday 28th June 2024 (3)

Wednesday 31st July (4)

Friday 30th August (5)

Monday 30th September (6)

You are able to invoice ½ of the session rate for *all clients* if the client DNA’s their session, providing you have attempted to contact them on Google Meet, called them on their mobile if you are unable to reach them and that you have provided 15 minutes for the client to connect from the session start time. This only applies to clients where a session is booked, and you attempt contact / Meeting link sent within 15-minutes of start time. This does not apply to cancelled sessions where more than 15-minutes notice has been given, or for any sessions where you connect with your client and arrange to reschedule.

*For our county council contracts (-RHO & -SCC), and -RAB we cannot charge for DNA'd sessions so it is important that suitable next appointment dates are discussed and agreed with your clients, and the importance of attending all sessions is discussed, due to the limited number of sessions available for them. Any missed appointments do have to be notified to their referrer.

If you have any queries, please don't hesitate to contact us.

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